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In the last chapter, we saw the possibilities offered by the search function, so let’s now take a closer look at the simulation modes. Let’s take the screenshot from the previous chapter as an example. With these modes, employees can train themselves and thus expand their knowledge in their daily work. By avoiding the need to call IT support, this can also reduce the number of inquiries.<\/p>\n
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[\/et_pb_text][et_pb_image src=”https:\/\/helpdesk.ovio365.com\/en-us\/wp-content\/uploads\/sites\/2\/2023\/12\/Login-Screen-Search-Result.png” title_text=”Login-Screen-Search-Result” align=”center” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ border_radii=”on|30px|30px|30px|30px” border_width_all=”2px” border_color_all=”#000000″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
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Movie:<\/strong> This simulation offers the employee the opportunity to watch the entire process in a simulated movie. This combines a visual representation and spoken text, which explains the process to the user.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_5_line_height=”1.5em” global_colors_info=”{}”]<\/p>\n Assistance:<\/strong> The assistance offers the user the option of receiving a self-controlled simulation in parallel to the real application. They simply have to follow the step-by-step instructions to reach their goal.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_5_line_height=”1.5em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Test:<\/strong> As the word suggests, the user can train himself by using this mode. This only makes sense if the “Movie” mode has already been viewed.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_5_line_height=”1.5em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Exam:<\/strong> The test mode is the test to see whether the user has paid attention correctly in the previously completed Movie & Training mode. At the end of the test, a result is generated which is only displayed once for the employee. In future, a certificate will be created after successful completion and stored in the employee’s profile.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_nav in_same_term=”on” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" In the last chapter, we saw the possibilities offered by the search function, so let’s now take a closer look at the simulation modes. Let’s take the screenshot from the previous chapter as an example. With these modes, employees can train themselves and thus expand their knowledge in their daily work. By avoiding the need […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-279","post","type-post","status-publish","format-standard","hentry","category-ovio-web-access"],"_links":{"self":[{"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=\/wp\/v2\/posts\/279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=279"}],"version-history":[{"count":3,"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=\/wp\/v2\/posts\/279\/revisions"}],"predecessor-version":[{"id":1526,"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=\/wp\/v2\/posts\/279\/revisions\/1526"}],"wp:attachment":[{"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpdesk.ovio365.com\/en-us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}